We are so confident You’ll Love it at Levitz we guarantee it three-fold! Not only do you receive one of the best comfort guarantees in the industry, but you also receive a 180-Day 125% Price Guarantee and a 90-Day Money Back Guarantee.
We want you to be happy with your new mattress, so we give you 180 nights to test it out! It takes time for a new mattress to break in and for the body to adjust to it, so you should sleep on it for a minimum of 30 nights to allow for this. If, within 180 nights from the date of delivery, you aren’t happy with the comfort of your mattress, you can reselect for a different mattress that will meet your needs.
We want you to get the best price! If, within 180 days of your purchase, you find the same product at Levitz Mattress Company or any other retailer for a lower price, we will give you a credit worth 125% of the difference.
We want you to shop with us worry-free! If within 90 days of delivery you aren’t happy with your mattress, you may return it for a full refund of the purchase price.
With the purchase of any Tempur-Pedic, Stearns & Foster, or Sealy Hybrid mattress set, receive a $300 Gift Certificate. This $300 Gift Certificate can be used for merchandise at any Levitz Mattress Company or Ashley HomeStore location in the Dallas/Fort Worth Metroplex.
Receive free Full Service Delivery with any purchase over $799. Full Service Delivery includes delivery, set up in desired room, and removal of any packing debris. We also will haul away your old mattress at no charge.
We are so confident in our products that we DOUBLE the manufacturer’s warranty on all Tempur-Pedic, Stearns & Foster, and Sealy Hybrid mattresses.
To begin the process of any of these guarantees, simply call Customer Care at 817-633-6838.
Our 180-Night Comfort Guarantee is valid on Tempur-Pedic, Stearns & Foster, and Sealy Hybrid mattresses. The 180-Night Comfort Guarantee requires the purchase of a nonrefundable mattress protector. Note that our 180-Night Comfort Guarantee is not valid on accessories, foundations, floor samples, clearance, or as-is items. After the 30-night minimum, you may exchange your mattress with a processing fee of $79. Delivery of the new mattress will require a new delivery fee. Levitz Mattress Company is unable to exchange any mattress that is stained, made unsanitary, or otherwise damaged by you during the 180-Night period. Use of the mattress protector is highly recommended to help avoid stains or damage. Our 180-Night Comfort Guarantee is valid for 1 exchange during the 180-Night period.
Levitz Mattress Company offers a 180-Day 125% Price Guarantee against any competitor or ourselves. If your purchased product is advertised or offered for sale by us or anyone else for less than what you paid, we will reimburse you 125% of the difference in the form of an in-store credit. Bring a copy of the advertisement into any of our locations to receive your credit. Note that if the purchase was financed with an interest-free program and the lower price of the item(s) does not meet the criteria for that particular financing program, the customer will not be eligible for the price guarantee. The 180-Day 125% Price Guarantee does not apply to floor samples, clearance, or as-is items.
Our 90-Day Money Back Guarantee is not valid on accessories, foundations, floor samples, clearance, or as-is items. The 90-Day Money Back Guarantee requires the purchase of a nonrefundable mattress protector. The 90-Day Money Back Guarantee allows to return your mattress for a full refund any time between 30 and 90 days from the date of delivery. Do not remove the law tag from the mattress or foundation; removal of this tag will void the 90-Day Money Back Guarantee. Levitz Mattress Company is unable to allow a return of any mattress that is stained, made unsanitary, or otherwise damaged by you during the 90-day period.
For every premium mattress purchase, or every 2 Twin XL premium mattresses, you will receive a $300 Gift Certificate. This $300 Gift Certificate is valid at any Levitz Mattress Company location, or any Ashley HomeStore in the DFW Metroplex. Products purchased with this Gift Certificate will be delivered or picked up with the mattress.